diff --git a/ietf/doc/tests_review.py b/ietf/doc/tests_review.py
index da01ecda7..95f510ef0 100644
--- a/ietf/doc/tests_review.py
+++ b/ietf/doc/tests_review.py
@@ -1152,7 +1152,7 @@ class ReviewTests(TestCase):
         review_req = reload_db_objects(review_req)
         self.assertEqual(review_req.deadline,new_deadline)
         self.assertEqual(len(outbox), 1)
-        self.assertIn('reviewsecretary@example.com', outbox[0]["Cc"])
+        self.assertIn('<reviewsecretary@example.com>', outbox[0]["Cc"])
         self.assertIn('<reviewer@example.com>', outbox[0]["To"])
         self.assertIn('Deadline changed', outbox[0]['Subject'])
 
diff --git a/ietf/mailtrigger/models.py b/ietf/mailtrigger/models.py
index e55324ac0..ed70ddeb1 100644
--- a/ietf/mailtrigger/models.py
+++ b/ietf/mailtrigger/models.py
@@ -182,7 +182,8 @@ class Recipient(models.Model):
                 if rts and rts.secr_mail_alias and len(rts.secr_mail_alias) > 1:
                     addrs = get_email_addresses_from_text(rts.secr_mail_alias)
                 else:
-                    addrs.extend(group.role_set.filter(name='secr').values_list('email__address',flat=True))
+                    for role in group.role_set.filter(name='secr'):
+                        addrs.append(role.person.formatted_email())
         return addrs
     
     def gather_review_req_reviewers(self, **kwargs):
diff --git a/ietf/mailtrigger/utils.py b/ietf/mailtrigger/utils.py
index 24411f7db..a72d15b97 100644
--- a/ietf/mailtrigger/utils.py
+++ b/ietf/mailtrigger/utils.py
@@ -6,6 +6,7 @@ import debug                            # pyflakes:ignore
 
 from ietf.mailtrigger.models import MailTrigger, Recipient
 from ietf.submit.models import Submission
+from ietf.utils.mail import excludeaddrs
 
 class AddrLists(namedtuple('AddrLists',['to','cc'])):
 
@@ -29,18 +30,17 @@ def gather_address_lists(slug, skipped_recipients=None, create_from_slug_if_not_
         to.update(recipient.gather(**kwargs))
     to.discard('')
     if skipped_recipients:
-        to -= set(skipped_recipients)
+        to = excludeaddrs(to, skipped_recipients)
 
     cc = set()
     for recipient in mailtrigger.cc.all():
         cc.update(recipient.gather(**kwargs))
     cc.discard('')
     if skipped_recipients:
-        cc -= set(skipped_recipients)
+        cc = excludeaddrs(cc, skipped_recipients)
 
     return AddrLists(to=list(to),cc=list(cc))
 
-
 def get_mailtrigger(slug, create_from_slug_if_not_exists, desc_if_not_exists):
     try:
         mailtrigger = MailTrigger.objects.get(slug=slug)
diff --git a/ietf/utils/mail.py b/ietf/utils/mail.py
index 4c295a17d..90aaef863 100644
--- a/ietf/utils/mail.py
+++ b/ietf/utils/mail.py
@@ -249,6 +249,19 @@ def parseaddr(addr):
     name, addr = simple_parseaddr(addr)
     return name, addr
 
+def excludeaddrs(addrlist, exlist):
+    """
+    Takes a list or set of email address strings in 2822 format, and
+    eliminates entries whose address part occurs in the given exclusion list.
+    """
+    exlist = set([ parseaddr(a)[1] for a in exlist ])
+    filtered = []
+    for a in addrlist:
+        if not parseaddr(a)[1] in exlist:
+            filtered.append(a)
+    filtered = type(addrlist)(filtered)
+    return filtered
+
 def condition_message(to, frm, subject, msg, cc, extra):
     if extra:
         assertion("isinstance(extra, (dict, Message))")